Today, I will be discussing Cisco CGMP/RGMP.
CGMP protocol, Cisco group management protocol
Application Enhancements Services
Strategic Services has established full-fledged centers in India, which can take up offshore centric work in maintenance and support activities. Many application support activities like incremental development of functionalities, forms, layouts, data conversion tools, technical supports like regular backup and archiving, applying patches, user authorization maintenance, developing connectors and interfaces can be done from remote offshore centers through remote connections with minimum ease. The application maintenance service offering may be ably backed by a 24x7 helpdesk, which forms the hub for a global roll outs and support. The Help desk compliments the offshore setup, which can offer a centralized support for the organization, and can be of substantial value for the client.
Application Testing Services
Testing builds trust as to the quality and functioning of the product, the objective being to achieve unwavering efficiency and effectiveness.SAP customers look for functional testing, as well as load testing. Functional testing is an ongoing task for all SAP users. Each new release, hot-fix and implementation of a new module calls for testing. Load testing helps SAP customers identify and isolate bottlenecks by emulating thousands of users interacting with the live system. Strategic Services has extensively worked on Mercury Interactive products bringing in the combined strengths and capabilities of the tools and the best practices of Strategic Services Solutions to offer you a comprehensive range of testing services, namely Quality Center, QTP, LoadRunner and Business Process Testing for performing the functional and load testing.QC along with Solution Manager help in managing the testing processes. The range of services can be performed on "Onsite" or "Offshore" based on your discretion.
Our Application Testing Services are structured around Test requirement evaluation, Test design and building up of test cases, Planning test runs, Conducting test, Defect monitoring, Result analysis and reporting, System performance recommendation and Process?review recommendation.
Application Upgrade Services
SAP customers are faced with the challenges of deciding on when and how to upgrade their existing system thanks to the constantly evolving technology. While some business houses would like to take advantage of additional functionalities that a new release offers, others would simply upgrade to ensure continuous support from companies like SAP in the future.
We bring technical expertise in all Enterprise Application upgrades with necessary skills to help companies succeed in upgrading to new and latest versions, upgrading the hardware and database systems and implementing new application functionalities during the upgrade. These upgrades can be carried out Onsite or by our Onsite-Offsite-Offshore model based on the customer's discretion.
Our Services include Business Process analysis to new version, Migration of implemented functionalities to new version, Implementation of additional functionalities, Hardware and Database capacity planning, Scoping for archiving requirements, upgrade developments, Technical support, Security Upgradation, End-user training and Post-Upgrade go-live support
We have developed a comprehensive methodology that enables our clients to migrate with minimal downtime. Based on our upgrade methodology and additional tools, accelerators and quality control reviews to incorporate the best practices of upgradation of projects and our specialized project management experience, we ensure a near seamless transition to the latest versions.
Application Reporting Services
Information is crucial to any business organization. The reports constitute one of the most important deliverables of any business information system, necessary to fulfill both process and decision needs. Lack of key information reports can adversely impact the effectiveness of a system. It requires an in-depth expertise on the system, to deliver the right information in an optimal manner and present the same through user-friendly formats.
We can help the customers in identifying the reporting requirements and recommend the application and functionality to satisfy the same. We also offer effort and time estimation for reporting developments. Our Reporting Evaluation Services include:
• Evaluation and identification of standard reports, which can meet organizational reporting requirements;
• Identifying third-party reporting tool to facilitate additional requirements;
• Evaluating the possibility of developing reports by different available methods.
Application Consulting Services
We provide pre-implementation services that include strategic design, scoping, and evaluation. Strategic Services uses variety of templates and accelerators that include industry's best practices tried and tested over the years from other implementations and templates. We use these tools to conduct feasibility studies, scoping analyses, strategy design, blueprint studies, organizational rollout strategies and workshops that help the clients in project planning and preparation phase.
Project Management and Audit Services
Many Organizations have started recognizing how important project management is to the success of their business activities. We are aware that quality and risk management are integral to project management methodology and are paramount to business. Our experienced project managers are always willing to step in to lead or complement the client's project management team.
Strategic Services Management Audit Service introduces a new concept of an independent third party ‘Technology Project Audit’ through our application and system experts. Our experienced team reviews the clients’ project goals and activity achievements against the project plan, time deadlines, quality of deliverables and specifications besides measuring customer satisfaction at various levels. This enables the client to have a perfect insight on effectiveness in terms of quality as well as the implementation of the business strategy at any given point.
Our PMO team provides Financial Tracking and Reporting of the project Budgeted costs and measure with the Actual Spend thereby providing the variance analysis.
We follow, a clearly defined five steps project audit methodology, covering the scope of the project, development of detailed plan, launch of the plan, monitoring and controlling progress and closing the project.
Enterprise Transformation Management Services
Organizations spend lot of time and effort to manage changes taking place during the implementation of any major application. Change Management is a set of processes which is put through to ensure that significant changes are implemented in an orderly, controlled and systematic way to effect an organizational change.
One of the main objectives of Change Management evolves around the human aspect of overcoming resistance to changes. The resistance to any change is a natural characteristic of most organizational employees. Our Change Management helps them adapt well to the changes, thus achieving the organization's goal of an orderly and effective transition during a major enterprise application implementation.
Change Management Consulting Services Change Management team has the best technical knowledge and the best minds to bring about a successful Change Management experience. Our aim is to help our clients in designing a very successful change management approach and methodology, in line with the business needs and from a strategic point of implementation.
Training Management Services
It is absolutely essential to get the Right Knowledge to the Right People at the Right Time especially on enterprise applications. Strategic Services IT Solutions' Managed Services provides applications and task-specific training in all the different SAP applications. Our team includes instructors who can deliver training on diverse ranges of SAP Enterprise Applications covering areas both Functional and Technical . We have the practical business experience to integrate new business processes to enable the client to profit from a complete training experience that prepares them to use the new implementation of SAP Applications immediately and efficiently.
Strategic Services IT Solutions can assist in scheduling a training of enterprise applications on a day that is convenient to our client, at his location thus avoiding travel costs and ensuring that the employees are not away from the workplace. An added advantage is that as the instructions are given on the client's equipments, the employees get the benefit of learning in their work environment rather than in an outside classroom setup.
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